Privacy Policy

1. Information We Process and Collect

1.1 Microphone and Audio Data

ClearHear requires microphone access to provide hearing amplification and audio-processing functionality. When you activate these features, the App accesses microphone input and processes live audio locally on your device for amplification and supported audio processing.

Live microphone audio is not uploaded to our servers for processing as part of this functionality. Microphone access is used for the App’s intended audio features. You can revoke microphone permission through your device settings, although doing so may prevent these features from working.

1.2 Audio Recordings

ClearHear provides an audio-recording feature, including a limited number of recordings for free users. When you choose to record audio, the App captures audio through your device’s microphone and stores recordings locally on your device.

Recordings are not uploaded to our servers as part of the recording functionality, and we do not receive copies of your locally stored recordings through this feature. You can manage or delete recordings using the controls available in the App. The availability of recordings after uninstalling the App or clearing its data depends on where they are stored and how your operating system manages that storage.

Please obtain any consent required by law before recording other people.

1.3 Advertising Information

ClearHear uses Google AdMob to display advertisements in applicable versions of the App. AdMob and its associated services may collect or process information such as:

• IP address and approximate location derived from it;
• advertising identifiers and other device identifiers;
• app interactions and advertising engagement;
• diagnostic and performance information; and
• information used for advertising delivery, measurement, fraud prevention, and service operation.

The information processed depends on your device, advertising settings, consent choices, and the configuration of the advertising services. Google may process this information under its own privacy policies. ClearHear’s audio-processing and recording features do not provide microphone audio or locally stored recordings to AdMob.

For more information, see Google’s Privacy Policy and Google AdMob Help.

1.4 Analytics and Crash Reports

ClearHear uses Firebase services for analytics and crash reporting. Depending on the Firebase products enabled and their configuration, information may include:

• app launches, sessions, and feature interactions;
• device model, operating system, and app version;
• app-instance identifiers and other supported device identifiers;
• crash reports, diagnostic information, and technical performance data; and
• general usage statistics used to improve app stability.

We use this information to understand app usage, identify technical problems, improve performance, and maintain the App. Firebase data may be transmitted to Google for processing. Collection depends on the Firebase products integrated, their settings, and applicable consent requirements.

For more information, see Firebase Privacy and Security and Google’s Privacy Policy.

1.5 Purchases and Premium Features

ClearHear may offer premium features and in-app purchases, including an option to remove advertisements. Purchases are processed through the applicable platform, such as Google Play or Apple’s App Store. We may process limited purchase-status, transaction-related, or entitlement information to verify that premium features are available to you.

Payment details are handled by the applicable payment platform. We do not intend to collect or store complete payment-card details.

2. How We Use Information

Information processed through the App and its integrated services may be used to:

• provide hearing amplification and audio-processing functionality;
• enable audio-recording features;
• display and measure advertisements;
• understand app usage and engagement;
• diagnose crashes, errors, and performance problems;
• verify purchases and enable premium features;
• maintain security and prevent misuse; and
• comply with applicable laws.

We do not use microphone audio or locally stored recordings for advertising.

3. How We Share Information

We do not sell personal information as a standalone business activity. Information may be processed by service providers when necessary, including:

• Google AdMob: advertising delivery, measurement, and related advertising services;
• Firebase: app analytics, diagnostics, and crash reporting through the Firebase products enabled in the App; and
• Google Play and Apple’s App Store: app distribution, in-app purchases, and purchase verification where applicable.

These providers may process information under their respective privacy policies and service terms. Their processing may involve systems located outside your country of residence, subject to applicable law.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or the security of our services.

Live microphone audio and recordings are processed or stored locally as described in this policy and are not uploaded to our servers by the App’s audio-processing or recording features.

4. Data Storage and Retention

• Audio data: Live microphone audio is processed locally. Recordings are stored locally on your device. We do not maintain a server-side collection of these recordings through the App’s audio features.
• Analytics and diagnostic data: Firebase may retain information according to the configured service settings and its applicable retention policies.
• Advertising data: AdMob and associated services may retain advertising and device-related information according to their policies and applicable requirements.
• Purchase information: Purchase records may be retained by the relevant app store or service provider according to its policies and legal obligations.

We do not control the retention periods of third-party providers. Please consult their respective policies for more information.

5. Data Security

We take reasonable steps to protect information processed by ClearHear and to limit data access to legitimate purposes. Audio processing and recording storage are performed locally as described in this policy. Information transmitted by third-party services is subject to the security measures and practices of those services.

No method of electronic storage or transmission can be guaranteed to be completely secure.

6. Your Privacy Choices and Rights

Depending on your device, location, and applicable law, you may be able to:

• grant or revoke microphone permission;
• stop using audio amplification or recording features;
• delete recordings using the available controls;
• manage advertising preferences through your device settings;
• manage subscriptions and purchases through the relevant app store;
• exercise applicable rights to access, correct, or delete personal information; and
• contact us with privacy-related questions or concerns.

Because recordings are stored locally, we generally cannot retrieve or delete a recording directly from your device. You can delete local recordings using the App’s available controls. Information processed independently by third-party providers may need to be managed through those providers’ privacy tools or request processes.

7. Children’s Privacy

ClearHear is not intended to knowingly collect personal information from children without the permissions or legal basis required by applicable law. We do not intentionally use the App’s audio-recording feature to collect children’s information for our own server-side storage.

If you believe personal information has been collected from a child inappropriately, contact us at support@atomdev.in so that we can review the concern and take appropriate action.

8. Third-Party Services and External Links

The App relies on third-party services, including Google AdMob and Firebase, for advertising, analytics, and technical diagnostics. These services may collect and process information according to their own privacy policies. We encourage you to review the following resources:

• Google Privacy Policy
• Google AdMob Help
• Firebase Privacy and Security
• Apple Privacy Policy

9. International Data Processing

Third-party service providers may process information in countries other than your country of residence. Where applicable, such processing is subject to relevant privacy laws and safeguards. Any required consent or other legal requirements continue to apply.

10. Health and Safety Disclaimer

ClearHear is an audio-amplification application. It is not intended to diagnose, treat, cure, or prevent hearing loss or any medical condition, and it does not replace professional hearing assessment or medical advice.

Use a comfortable listening volume. Prolonged exposure to loud audio may damage your hearing.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our features, service providers, data practices, or legal obligations change. We will update the “Last Updated” date when changes are made. Where required by law, we will provide additional notice or obtain consent. We encourage you to review this page periodically.

12. Contact Us